Terms of service

 

* { font-family: DejaVu Sans, sans-serif; }

Terms and Conditions

1. Scope

The following terms and conditions apply to all orders placed via our online shop. Our online shop is aimed exclusively at consumers.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when entering into a legal transaction, acts in the exercise of their commercial or self-employed professional activity.

2. Contractual partners, conclusion of contract, correction options

The purchase contract is concluded with advance payment and cash on delivery / company name.

The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalogue. You can initially place our products in your shopping basket without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. By clicking on the order button, you submit a binding offer for the goods contained in the shopping basket. Confirmation of receipt of your order will be sent by email immediately after the order has been submitted.

We will accept your offer within two days by

  • we submit a declaration of acceptance in a separate email, or
  • If applicable, the payment transaction will be carried out by our service provider or the selected payment service provider. The time of execution of the payment transaction depends on the selected payment method (see ‘Payment’).

The relevant alternative for you depends on which of the listed events occurs first.

3. Contract language, contract text storage

Die für den Vertragsschluss zur Verfügung stehende(n) Sprache(n): English

Der Vertragstext wird von uns nicht gespeichert.

4. Terms of delivery

We deliver free of charge.

We only deliver by post. Unfortunately, it is not possible to collect the goods yourself.

We do not deliver to parcel stations.

5. Payment

The following payment methods are generally available in our shop:

Credit card 
You enter your credit card details during the ordering process. Your card will be charged immediately after placing the order.

PayPal

In order to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg (‘PayPal’), you must be registered with PayPal, authenticate yourself with your access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order is placed. Further information is provided during the ordering process.

PayPal may offer registered PayPal customers selected according to its own criteria additional payment options in their customer account. However, we have no influence on the offering of these options; additional individually offered payment options affect your legal relationship with PayPal. Further information on this can be found in your PayPal account.

Immediately by Klarna
In order to pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account that is enabled for online banking, identify yourself accordingly and confirm the payment instruction. Your account will be debited immediately after placing the order. You will receive further information during the ordering process.

Google Pay
In order to pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (‘Google’), you must be registered with Google, have activated the Google Pay function, authenticate yourself with your access data and confirm the payment instruction. The payment transaction will be carried out immediately after the order is placed. You will receive further information during the ordering process.

Apple Pay
In order to pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA (‘Apple’), you must use the ‘Safari’ browser, be registered with Apple, have activated the Apple Pay function, authenticate yourself with your access data and confirm the payment instruction. The payment transaction will be carried out immediately after the order is placed. Further information will be provided during the ordering process.

Klarna
In cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden (‘Klarna’), we offer you the following payment options. Payment via Klarna is only available to consumers. Unless otherwise specified below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. Further information is available for each payment option and during the ordering process.

Purchase on account via Klarna
The invoice amount is due 14 days after dispatch of the goods and receipt of the invoice.

Hire purchase via Klarna
You can pay the invoice amount in monthly instalments of at least 1/24 of the total amount. The minimum instalment amount is 6.95 Euro.

6. Retention of title

The goods remain our property until full payment has been received.

7. Warranty and guarantees

7.1 Liability for defects

The statutory liability for defects applies.

7.2 Warranties and customer service

Information on any additional guarantees that may apply and their exact terms and conditions can be found with the product and on special information pages in the online shop.

8. Liability

We shall always be liable without limitation for claims arising from damage caused by us, our legal representatives or vicarious agents.

  • in the event of injury to life, limb or health,
  • in the event of intentional or grossly negligent breach of duty,
  • in the case of warranty promises, if agreed, or
  • insofar as the scope of application of the Product Liability Act applies. 

In the event of a breach of essential contractual obligations, the fulfilment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely, (cardinal obligations) due to slight negligence on our part, on the part of our legal representatives or vicarious agents, liability shall be limited to the amount of damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected.
Otherwise, claims for damages are excluded.